Terms and Conditions

       Dazzle Vortex Jewelry Group believe that our customers deserve the best, no matter in the quality or workmanship of our merchandise manufactured in our factory. We are committed to providing the high-quality products and services to our customers.


  • Dazzle Vortex Jewelry Groupoffer a 3-month warranty on their products from the date of purchase.
  • During the warranty period of three months, Dazzle Vortex Jewelry Groupcover the cost of repairs while the customer covers the shipping fees. However, after the warranty period, the customer is responsible for both the cost of repairs and shipping fees.
  • The warranty covers manufacturing defects and damage caused during normal wear and tear.
  • Damage caused by misuse, accidents, or improper care of the product is not covered by the warranty.
  • The warranty is valid only for the original purchaser and is not transferable.
  • Dazzle Vortex Jewelry Groupmay repair or replace the product with an equivalent item or provide a refund at our discretion.

        If client has a warranty claim, please contact Dazzle Vortex Jewelry Group's customer service team at dazzlevortexsales@gmail.com. Dazzle Vortex Jewelry Group reserves the right to make the final decision on all warranty claims. The warranty does not affect the customer's legal rights as a consumer.


      Returns and Refunds


  • Youmay return the jewelry within 10 days of the delivery date for a full refund.
  • The item must be in its original condition and packaging with all tags attached.
  • We do not accept returns for customized or personalized items.
  • Shipping fees are non-refundable, and the return shipping fees, bank transfer fees and platform fees are borne bythe customer.


  • Once we receive the returned item, we will inspect it and notify clientof the status of  refund.
  • If return is approved, we will initiate a refund toclient’s original method of payment.
  • Refunds may take up to 10 business days to process, depending on thepayment method.

       Please mail the package to the address below and confirm that your name and address are clearly printed on the outside of the package.

     Dazzle Vortex Jewelry Limited





     Care and Maintenance

  • Clean thejewelry regularly to keep it looking its best. You can use a soft-bristled brush, mild soap, and warm water to gently clean your jewelry.
  • Avoid exposing your jewelry to harsh chemicals, such as bleach or chlorine, as they can damage the metal and gemstones.
  • Remove your jewelry when engaging in activities that may cause it to get scratched, such as sports or housework.
  • Store your jewelry in a safe place when not in use, such as a jewelry box or soft cloth pouch, to prevent it from getting tangled or damaged.
  • Inspectyour jewelry by a professional jeweler every six months to ensure that the settings and prongs are secure and that there are no signs of damage or wear.

        By following these care and maintenance guidelines, you can help ensure that your jewelry looks beautiful and lasts for years.



       Dazzle Vortex Jewelry Group are dedicated to providing you with authentic, high-quality jewelry that you will treasure for a lifetime. We take pride in the craftsmanship and materials of every piece of jewelry we sell, and we stand behind the authenticity of our products. Our team of expert gemologists carefully inspects each stone to ensure that it meets our rigorous standards for quality and authenticity. In addition, Dazzle Vortex Jewelry Group offer a certificate of authenticity with every purchase. This certificate verifies that the piece of jewelry you have purchased is made of the materials stated and is authentic.


      Dispute Resolution

      Any issues or concerns with your purchase, please contact our customer service team and we will do our best to resolve the issue promptly.

      If a dispute arises, we will make every effort to resolve it through mediation. We may engage a third-party mediator to help facilitate a resolution. If we are unable to resolve a dispute through mediation, we may agree to resolve the dispute through binding arbitration. The arbitrator will be a neutral third-party and the decision will be final and binding.

      Dazzle Vortex Jewelry Group value our customers and ensure that every issue is handled fairly and efficiently. We encourage open communication and work with customers to find a satisfactory resolution to any dispute.